Global AI ROI Dashboard

Total Savings

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across selected countries

Best ROI Country

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highest savings %

Avg Savings Rate

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weighted avg across countries

Total FTE Replaced

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agents → AI coverage

⚙️ Global Inputs & Calculation Mode EDITABLE

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Volume-Based: You know your call volume. The model derives how many agents are needed and computes the cost.

Presets:

Daily Call Attempts Typical: 10K – 500K / day

Connection Rate (%)

Typical: 15% – 50%

AHT — Avg Handle Time

Typical: 2 – 8 mins

Working Days / Month Typical: 20 – 26 days

Shrinkage Factor Typical: 1.1 – 1.4 (1.0 = no buffer)

📐 How your inputs derive Required FTE — the calculation factor

①

Connected Calls / Month

Attempts × CR × Working Days

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calls reaching a live person

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②

Total Talk Minutes / Month

Connected Calls × AHT

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total workload to staff for

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③

Agent Capacity / Month

Talk Hrs/Day × 60 × Days

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mins each agent can handle

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Required FTE

(Total Min ÷ Capacity) × Shrinkage

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agents needed, by country

🌏 Country Cost Editor PER-COUNTRY EDITABLE

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* Overhead % = statutory contributions + mandatory bonuses + BPO allowances + recruitment/training (full company POV). Hover ℹ for breakdown. · Other Infra/Agent/Mo = office space + IT/workstation + CRM/dialer software + internet/utilities (per seat, per month).

Human Cost vs AI Cost by Country

Monthly figures. Man Cost + Infra Cost = Total Human Cost.

Man Cost

Infra Cost

AI Cost

Savings Rate Ranking

% of human cost saved by switching to AI.

Cost Composition per Country

Stacked view: Man Cost (labor burden) | Infrastructure Cost (telco) | AI Cost — total bar height shows total human cost vs AI cost.

Man Cost

Infra Cost

AI Cost

Savings

Detailed Cost Breakdown

Click column headers to sort. All figures in USD.

Country ↕	Required FTE ↕	Man Cost ↕	Infra Cost ↕	Total Human Cost ↕	AI Cost ↕	Savings ↕	Savings % ↕